TAMGE



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Terms & Conditions

Customer Support
Please complete the following form to submit TAMGE equipment issues to the TAMGE Customer Support department.

Please note: Orange fields are required.

Contact Information:

Name: 
Company: 
Phone Number: 
E-mail Address: 
Invoice PO#: 
TAMGE Sales Rep: 


Technical Contact Information:
    (If different from above.)

Name: 
Company: 
Phone Number: 
E-mail Address: 

Product Information:

Part Number Serial Number
Product #1: 
Product #2:
Product #3: 

* If more space is needed, please use the "Additional Comments" section at the end of this form.
Action Requested: 
Was the equipment received in good physical condition?   Yes   No
If no, please describe:



Type of Problem:

Wrong Product Received? Yes   No
Wrong Product Ordered?Yes   No
DOA - Dead on Arrival?Yes   No
Power Problem?Yes   No
Console Problem?Yes   No
Password Problem? Yes   No
Error on Boot-up?Yes   No



Additional Comments:
Return Notes and Conditions:
  1. TAMGE gives customers 7 days of hands-on with the product and may be returned for a full purchase price refund, If product is returned after 8 days of receipt by customer or if there are missing parts, a 15% restocking fee may apply.

  2. All replacement products will be invoiced to customer. Credits will be issued to customer when a Return Material Authorization product has been received by TAMGE.

  3. Returned products are to be shipped to the Massachusetts location using the RMA number as the “Attention To.” Products returned without an RMA number will be refused.

  4. Product damaged in transit due to poor packaging will the responsibility of the customer. Please be sure any returned product is in the original formed packaging. TAMGE reserves the right to refuse shipment or deny credit for product damaged in transit due to improper packaging.


Yes, I understand and accept the "Return Notes and Conditions."

      



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